FAQ & Site Info
With the registered airmail, you could track the delivered information until you receive it. It is safe for the parcel and you can track the delivered information all the way to your home. 3-6 weeks for most Asian countries; 3-6 weeks for the United States, Australia, India, and most the European countries 4-6 weeks for Canada, Russia, Italy, France, Spain, Saudi Arabia, Israel, Philippines, Africa country, and some other countries; 5-8 weeks for the South American country or some island country. After your order is fulfilled, you will receive a shipping confirmation email with the tracking number, by searching the tracking number on the tracking websites below, you will be able to follow the latest updates of the shipment provided by the shipping carrier. Note: Due to COVID-19, the delivery time may delay. We appreciate your patience during this time. For any other information write to firstname.lastname@example.org . thanks
Tracking website http://www.17track.net/en/ https://www.sypost.net/ https://track.4px.com/
Cancel Policy (1). Order within 1 day of payment, we will cancel the order and refund it fully for you. (2). Order within 2 days of payment but not shipping, we can cancel the order and refund 75% of the total amount since our staff has picked up the product and packed the parcel at that time, except that, maybe the parcel has been sent to the shipping company’s warehouse. (3). Order with shipping, sorry that we can not cancel the order. Please understand.
Orders will be processed in 1 - 3 working days after we get your order details and payment. For the long-time holiday, we'll post the info on our website and reply you automatically via emails.
Yes, we ship almost worldwide, except Barbados, Bosnia & Herzegovina, Brazil, Cayman Islands, Colombia, Costa Rica, El Salvador, Hong Kong SAR, Jamaica, Jersey, Kosovo, Martinique, Montenegro, Nigeria, Peru, South Africa, Sweden, Taiwan, U.S. Outlying Islands. So please feel free to purchase items on our website.
1-3 weeks for most Asian countries; 2-3 weeks for United States, Australia, India, most of European country; 2-5 weeks for Canada, Russia, Italy, France, Spain, Saudi Arabia, Israel, Philippines, Africa country, some other country; 5-8 weeks for the South America country or some island country.